As at 1 September 2021

Here at The Hive Network (a MAINSAIL Limited company) we take your privacy seriously and will only use your personal information to provide you with the information you’ve consented to receive.

If you have any questions about The Hive Network or simply would like to find out more about how we collect, store or use your personal data, please contact our Data Protection Officer (DPO):

Paula Richards
The Hive Network
Warnford Court
29 Throgmorton Street
London EC2N 2AT

T + 44 (0)203 948 1623


What personal information do we collect?
The Hive Network is an exclusive community of senior business leaders within the Retail and Finance sectors. In order for us to provide our members with the most relevant news and insight we do need to collect personal information including (but not limited to) your name, email address, company name, job title, phone number and business interest in order to do this. For clarity, The Hive Network is the sole owner of this information.

How we will use your personal information?
We would like to contact you with details of our forthcoming Hive Network meetings as well as share with you insights from ourselves and Hive Recommended Partners related to your professional industry which we believe you will find useful.

If you are a member of The Hive Network Membership Platform you consent to sharing the personal information stipulated in above with members and partners of the community.

GDPR Compliance
The Hive Network respects your right to privacy. We ensure all data is managed lawfully, fairly and transparently. You have a right to be forgotten and can email our DPO ( to request your personal data is erased or if you require any information related to privacy.

Links to Other Websites
The Hive Network contains some links to other sites. Please be aware that The Hive Network is not responsible for the privacy practices of such other sites. This privacy statement applies solely to the information collected by The Hive Network.

Correcting, Updating or Removing Your Personal Information
The Hive Network will do everything we can to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes, or if you no longer wish to receive information from The Hive Network please email our DPO ( and we will make the necessary amends as quickly as possible.

Direct Marketing
If you no longer wish to receive information from The Hive Network, of course you may opt-out of receiving these communications. You can do this by following the unsubscribe link placed in the footer of the email or simply email our DPO ( and ask to be removed from our database (although we will be sad to see you go).

Notification of Changes
It may be necessary to amend this privacy notice occasionally. You will be informed when this has happened via a notice displayed on our website

Data Storage and Retention
The personal data we hold is stored on cloud-based secure system with strict security controls in place as well as a CRM system which is hosted on Amazon Web Services (AWS) a global leader in Infrastructure as a Service (IaaS). Our CRM system supports the latest recommended secure cipher suites and protocols to encrypt data in transit. Customer data is encrypted at rest.
The Hive Network retains data for the duration of your business relationship with The Hive Network. For more information on where and how long your personal data is stored, and for more information on your rights of erasure, please contact our Data Protection Officer at

Transfer of Data
The data that we collect from you may be transferred to, and stored at, international destinations, including destinations outside the European Economic Area (“EEA”). It may also be processed by international staff outside this area, who may be engaged in the provision of support services for example with the organisation of Hive meetings.

The Hive Network will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.

And Finally
Here at The Hive Network, we really hope we’ve made our Privacy Notice as clear and straight forward as possible. As always, please do contact us if you have any questions or concerns regards your privacy or the use of your personal information by ourselves; I will be happy to answer any queries you may have.

Paula Richards, The Hive Network
Data Protection Officer

T + 44 (0)203 948 1623